Frequently Asked Questions (FAQ)
Does the WEG Motor Scan monitor the motor in real time?
The WEG Motor Scan performs periodic measurements (vibration once per hour and temperature/running time every 10 minutes). Data should be sent to the MFM software to be available for analysis and alert transmission, which can be done through data collection with the app or automatically through the gateway.
What happens when I restart WEG Motor Scan?
All sensor configuration will be erased and the WEG Motor Scan can be configured for use on another motor. The data collected and sent to the WEG IoT Platform will remain avaiable in the plant where the sensor was registered.
Can I install more than one WEG Motor Scan per motor?
Yes. There are no restrictions on installation and configuration.
Where can I purchase the WEG Motor Scan application?
The WEG Motor Scan mobile app is available for Android and iOS devices in their official app stores. The download is free:
How do I sign in to the App?
The registration of a new login can be done either by the WEG IoT Platform in https://iot.weg.net or through the mobile application following the instructions available on the screen. The platform and the application share the same login, not having to make two registrations.