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  1. Home
  2. FAQ

Frequently Asked Questions (FAQ)

How Do I recover a password?

Through the MFM software, the user can reset the password on the login page using the option “Forgot password?”.

How do I register on the MFM (Motion Fleet Management) software?

Through the MFM (Motion Fleet Management) software https://mfm.wnology.io or via the WEG Motor Scan mobile app.

Can the WEG Motor Scan be installed in machines other than electric motors?

Yes. The sensor can be installed both in electric motors and in machines such as gearboxes, pumps, fans and compressors coupled to electric motors. In those kinds of machines, the WEG Motor Scan is registered as generic (other applications) and is intended for monitoring vibration and temperature. See the product manual to install the WEG Motor Scan on the machine.

How do I configure the WEG Motor Scan on machines that are not an electric motor?

The WEG Motor Scan application provides the instructions step-by-step. When asked about the asset type, select “Other” and proceed with the configuration. For more details, see the Sensor Configuration Manual at https://static.weg.net/medias/downloadcenter/h3e/h7c/WEG-motor-scan-mobile-app-manual-10008443991-pt-en-es.pdf.

What happens when I restart the WEG Motor Scan?

All sensor settings will be erased and the WEG Motor Scan can be configured for installation in another motor. The data collected and sent to the MFM software will remain available for consultation at the plant where it was registered.

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WEG GROUP AFRICA (PTY) LTD
  • 6 Laneshaw Street, Longlake Extention 4, Johannesburg, Gauteng, 1619 - Private Bag X10011 - Gauteng / South Africa
  • Phone: +27 11 723 6000
  • Email: info_africa@weg.net
About WEG
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